Delight in the wild

Pass the Salt: the guest gift box everyone talks about

Marshelle sends a gift box to every guest on Pass the Salt. When she partnered with DelightLoop, she took it up a notch: a handwritten-style note, a branded selfie-stick tripod and, of course, a salt cellar.

This story first appeared as a LinkedIn post by Marshelle.

Every guest who comes on Pass the Salt gets a gift box in the mail. Marshelle started sending them to bring a little personality back into a very digital world, and her guests love them.

“It's the little details that make something feel personal. And in a world where everything is automated, a little unexpected thoughtfulness goes a long way.”
Marshelle, host of Pass the Salt

When she partnered with DelightLoop, she wanted to take the box up a notch. Here's the unboxing, in her own words.

Marshelle's Pass the Salt guest box, sent with DelightLoop.

What's in the box

Each box is built around the show, and every piece has a reason to be there:

  • A personal note in Marshelle's handwriting style, written to the guest by name. It thanks them for the chat and looks ahead to their recorded session.
  • A QR code on the note that opens a special message Marshelle put together for that guest.
  • A selfie-stick tripod with her Salt Digital branding, ready for the recording.
  • A salt cellar. Duh.
“Which has, honestly, been everyone's favorite part of the gift!”
Marshelle, host of Pass the Salt

Why it lands

A guest has just given their time to the show. A thank-you email gets read once and forgotten. A box with the show's name on it sits on a desk, and a salt cellar from a show called Pass the Salt is the kind of detail people bring up later.

That's what DelightLoop is for: personalized digital experiences that turn into real, physical moments. The note's QR code links the box back to a message made for that one person, so the gift and the follow-up are one experience, not another email in someone's inbox.

“I'm officially convinced more brands need to be doing this for their clients, prospects, partners, and people.”
Marshelle, host of Pass the Salt

What would you put in yours?

Marshelle closed her post with a question for everyone else: what would you put in your own branded gift box?

If you're planning ABM or any outreach campaign for Q1, browse the gift catalog for ideas, or book 15 minutes and our Customer Success team will help you build your own box and send it with you.

See your first campaign go live in 15 minutes.

Bring your list and one goal. On a short call, our Customer Success team helps you set up your first Moment of Delight and launch it with you, live.