Everyone on your list
A handwritten, personalized letter
Written in your rep's name, about their world, and paired with their own 1:1 dynamic website: one scan of the QR code opens a page made just for them.
Physical nudges · letters, gifts, one-of-a-kind
Experiences people can hold.
The right object, for the right person, at the exact step your campaign needs attention. Sourced, personalized and shipped for you.
In short
A physical nudge is a personalized letter or gift sent at a planned step in an outreach campaign to earn attention. DelightLoop sources, customizes and ships every nudge with no inventory to manage, from personal letters to one-of-a-kind custom gifts, across North America, Europe and Asia.
Make every customer interaction pop.
Decision makers
The gift gets their attention. The note gives it meaning.
Each one ties back to what you do, so it stays on their desk and comes up on the call.
The executives who matter most
Something one of a kind
A portrait built from hand-placed bricks. A clay and porcelain figurine. A jersey signed by their team. Gifts nobody can buy anywhere.
- Curated and on-demand gifts, personalized and shipped across North America, Europe and Asia
- Your own custom swag and gift inventory, stored and shipped by us
Physical Nudges
How Physical Nudges works, step by step.
Scroll through each step to see the product screen your team works in.
- Letters
In a world of AI, the handwritten one is the one they keep.
Personal letters and postcards in your rep's name, with a QR that opens their page. Send them to everyone on your list.
- Handwritten-style fonts
- Your brand, their name
- A QR to their Delight Surface
- Delight Choice
Let them choose.
Recipients pick from a curated collection, or donate the value to charity. A gift someone chose lands better.
- Up to five options you curate
- Donation option
- Best for the decision makers who matter most
- One of a kind
Gifts that can't be bought anywhere.
For the executives who matter most: a portrait built from custom bricks, a clay figurine, a signed jersey from their team.
- Research on every recipient
- Printing, engraving, embroidery and UV printing available
- We procure and store what you order
Make every customer interaction pop.
Customers
Moments that led to outcomes.
96
meetings booked in 90 days
ABM · net-new logos
870physical nudges
98%delivered
210engaged
+60%
more registrations in 18 days
Events · registrations
3,500email + letter invites
92%delivered
780engaged
20
high-intent booth visits
Events · booth engagement
280email + letter invites
87%delivered
80engaged
“Getting high intent decision makers to come to the booth was high ROI. Differentiated gifting with no storage management was a big plus!”
Sujit JanardanCMO, NeysaThe rest of the system
One Moment of Delight takes all of it.
FAQ
Questions we hear a lot
What is a physical nudge?
A personalized letter or gift sent at a planned step in an outreach campaign, paired with a personal landing page and a clear next step.
Do I need to manage inventory?
No. DelightLoop sources, personalizes and ships each nudge. If you order your own items, we can procure, store and customize them for you.
Where can you ship?
North America, Europe and Asia.
Who should get a gift, and who a letter?
Most teams send personal letters to everyone on the list and reserve gifts for the critical decision makers. One-of-a-kind gifts are for the few executives who matter most.
Are handwritten letters effective for B2B?
Yes. A letter in your rep's name, about the buyer's world, gets opened and read in a way email no longer does. Pair it with a QR code to a personal page and a timely email follow-up so the attention turns into a meeting.
Can we store and send our own company swag?
Yes. We can store your custom swag and gift inventory and ship it as part of any campaign, alongside our curated catalog and on-demand gifts.
Are there gift value limits we should follow?
Follow your company's gift policy and the recipient's. In the US, business gift deductions are capped at $25 per recipient per year; in the UK, HMRC's limit is £50. Many companies cap gifts to government officials far lower or ban them. Letters avoid the question entirely.
See your first campaign go live in 15 minutes.
Bring your list and one goal. On a short call, our Customer Success team helps you set up your first Moment of Delight and launch it with you, live.