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Delight Outreach · outcome-based outreach

Every inbox is full. Reach them where they're not.

Keep your sequences in Instantly, Smartlead or your LinkedIn tool. Delight Outreach adds a personal letter or gift at the step where email stops working, so digital and physical nudges run as one sequence toward one goal.

In short

Delight Outreach is an outcome-based outreach agent that adds physical nudges, personalized letters and gifts, to the digital sequences you already run in tools like Instantly and Smartlead. You set the outcome, such as meetings or registrations. It times each nudge inside the sequence and shows which step got the booking.

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Q4 expansion · VP Sales · live
Your sequence in InstantlyDigitalPhysical nudge
  1. 1 · Intro from SamDay 0 · Email · via InstantlySent 48 · 2 repliedSent
  2. in2 · Connect with a noteDay 2 · LinkedIn · via LinkedInSent 40 · 17 acceptedSent
  3. 3 · A short letter from SamDay 4 · Letter · added by DelightLoopDelivered 41 · 5 replied afterDelivered
  4. 4 · Did the letter arrive?Day 6 · Email · via InstantlySent 36 · 4 repliedSent
  5. 5 · Year-end thank-youDay 8 · Gift · added by DelightLoopShipped 21 · 8 to goNow
  6. 6 · Gentle bumpDay 11 · Email · via Instantly34 plannedPlanned
Goal · 12 meetings7 booked
Delight Outreach

How Delight Outreach works, step by step.

Scroll through each step to see the product screen your team works in.

  1. Works with your stack

    Keep your sequencer. Add the physical step.

    Delight Outreach doesn't replace Instantly, Smartlead or your LinkedIn tool. Your email and LinkedIn steps keep running where they are, and letters and gifts slot in between them as steps of the same sequence.

    • Email and LinkedIn stay in the tools your team already uses
    • Letters and gifts planned as steps of the same sequence, not a separate campaign
    • People leave the play when they reply or hit the goal
  2. Off the screen

    Put the letter where email stops working.

    Every team is adding inboxes and AI reps, so every inbox gets noisier. A letter or gift on the desk changes how the next email is read. Outreach times it inside the sequence, writes it from the person's signals and sends it in your rep's name.

    • Letters for the whole list, gifts for the decision makers
    • Handwritten-style notes in your rep's name
    • Recipients confirm their address before anything ships
  3. Results

    See which nudge got the booking.

    Pick meetings, registrations, booth visits or renewals. Outreach shows who's at each step, how each channel did and your projected pace against the goal.

    • Projected pace against your goal, updated daily
    • Results per channel: gift, email, LinkedIn, letter
    • Which nudge got the booking
Q4 expansion · VP Sales · live
Your sequence in InstantlyDigitalPhysical nudge
  1. 1 · Intro from SamDay 0 · Email · via InstantlySent 48 · 2 repliedSent
  2. in2 · Connect with a noteDay 2 · LinkedIn · via LinkedInSent 40 · 17 acceptedSent
  3. 3 · A short letter from SamDay 4 · Letter · added by DelightLoopDelivered 41 · 5 replied afterDelivered
  4. 4 · Did the letter arrive?Day 6 · Email · via InstantlySent 36 · 4 repliedSent
  5. 5 · Year-end thank-youDay 8 · Gift · added by DelightLoopShipped 21 · 8 to goNow
  6. 6 · Gentle bumpDay 11 · Email · via Instantly34 plannedPlanned
Goal · 12 meetings7 booked
Step 3 · letter
The letter step: a personal letter signed by the sender, with a QR to their page
Channels · outcomes
Channel results and bookings
Customers

Moments that led to outcomes.

HighRadius
96
meetings booked in 90 days

ABM · net-new logos

870physical nudges
98%delivered
210engaged
Read the story
Product Leaders Forum
+60%
more registrations in 18 days

Events · registrations

3,500email + letter invites
92%delivered
780engaged
Read the story
Neysa
20
high-intent booth visits

Events · booth engagement

280email + letter invites
87%delivered
80engaged
Read the story
“Getting high intent decision makers to come to the booth was high ROI. Differentiated gifting with no storage management was a big plus!”
Sujit JanardanSujit JanardanCMO, Neysa
The rest of the system

One Moment of Delight takes all of it.

Delight Discover

Find the relationships worth building next.

Explore Delight Surface

Know the moment it lands.

Explore Physical Nudges

Experiences people can hold.

Explore
FAQ

Questions we hear a lot

Which channels does Delight Outreach use?
Email, LinkedIn, personalized letters and gifts, coordinated in one sequence.
Does it replace Instantly, Smartlead or our LinkedIn tool?
No. Keep the sending tools and CRM you already use. Delight Outreach works with your existing sequences and adds letters and gifts as steps inside them.
Who are the messages sent from?
From your team. Letters and notes are signed by the rep or executive you choose.
Can AI agents add people to a campaign?
Yes, through the Nudge MCP, with a confirmation before anything ships.
Should I send a handwritten note before or after a cold email?
After a first email or LinkedIn touch, and within a day or two of it. The letter then lands with a name they've just seen, and the next email reads as a follow-up rather than a cold pitch. Delight Outreach times this automatically.
How do I add direct mail to an ABM campaign?
Add a letter or gift step to the sequence you already run, for the accounts and people that matter most, with a QR code to a personal page and an email follow-up timed to delivery. Delight Outreach does this as one sequence toward your goal.

See your first campaign go live in 15 minutes.

Bring your list and one goal. On a short call, our Customer Success team helps you set up your first Moment of Delight and launch it with you, live.

Go live in 15 minutes See pricing