Episode 49:21Tapojoy Chatterjee on delight as a competitive advantage
Tapojoy Chatterjee, VP Products at Swiggy
A conversation series
Stories of Delight.
Product and growth leaders sit down with DelightLoop CEO Pinkesh Shah to talk about what delight really is, how to measure it, and why it's a competitive advantage.
Episodes
Full conversations
Be a guest
Have a story of delight? Let's record it.
We're always looking for leaders with a real story: the moment a customer felt it, what you did, and what it changed. If yours fits, we'll record a dedicated episode with you.
- Pitch your storyA few lines about the moment a customer felt it.
- A short callOur host gets to know you and the story.
- We record your episodeA dedicated conversation, just about your story.
- We share itOn our YouTube channel, the website and social, with clips.
FAQ
About the series
What is Stories of Delight?
A conversation series hosted by DelightLoop CEO Pinkesh Shah, with product and growth leaders talking about customer delight: what it is, how to measure it, and why it's a competitive advantage.
Who can be a guest?
Anyone with a real story about a moment a customer felt delighted, and what it changed: founders, product, marketing, customer success and growth leaders.
What does being a guest involve?
Pitch your story in a few lines. If it's a fit, our host sets up a short call, then we record a dedicated episode with you and share it on our channels.
What is customer delight in B2B?
Customer delight is the moment a customer feels genuinely noticed: a gesture that shows you understand their world, at the right time. In B2B it turns into renewals, referrals and champions who stay.