Do I need an API key?
No. The hosted Nudge MCP signs in with your DelightLoop account the first time your client connects, so there's no key to paste or rotate. Accounts are by invitation; your workspace admin can add you.
Can the agent send something without me?
No. Every send and every campaign ends in a confirmation card with the person, the gift, the note, the address and the cost. Nothing ships until a person replies yes, and spend stays inside your wallet and limits.
Which AI clients work?
Claude (web and desktop), Claude Code, Codex, Cursor, Windsurf and any client that supports remote MCP servers over streamable HTTP.
Can it use my CRM and calendar?
Yes. When HubSpot, Salesforce, Attio, Pipedrive, Apollo, ZoomInfo, Clay or Google Calendar are connected to your assistant, it looks people up there first, and it can write everything back: every send, delivery, page visit, gift claimed, Moment of Delight and meeting booked can land on the contact, company and deal. It never takes a shipping address from a CRM.
Can my agent build the 1:1 page too?
Yes, with the pages permission, which workspace owners and admins can grant. Your agent writes the page in HTML on your brand, checks it, saves it as a draft and shows it to you in the chat at desktop and phone width. It publishes only the pages you pick, and it never puts a page on a play or sends anything.
What actually arrives?
A personal letter, a gift or both, with a card that opens the recipient's own 1:1 page. When they open, scan, claim or visit, the Moment of Delight is recorded and the account owner gets an alert and a follow-up task.
Can ChatGPT or Claude send gifts through an MCP server?
Yes. The Nudge MCP connects Claude, ChatGPT or any MCP-compatible agent to DelightLoop, so an agent can build an audience, pick gifts or letters, confirm addresses and launch a campaign from a conversation, with your approval before anything ships.
How do I stop an AI agent from overspending on gifts?
Set a budget and limits per play, and keep the approval step on. With the Nudge MCP, nothing ships until a person confirms it, and every send stays within the budget and gift rules you set.
What makes the Nudge MCP different?
It sends more than gifts. An agent can launch personal letters, gifts and a 1:1 landing page for each recipient in one campaign, every send waits for approval, and every Moment of Delight is written back to your CRM.
Is it safe to connect an AI agent to DelightLoop?
Yes. Nothing ships until a person on your team approves it, and every send stays inside the budgets and guardrails you set. DelightLoop is SOC 2 Type II compliant, and the report is available under NDA from security@delightloop.com.