Stories of Delight · Episode 2 · 17:07

Manoj Agarwal on measuring customer delight

  • Manoj AgarwalCo-founder, xoxoday
  • Pinkesh ShahCEO, DelightLoop

xoxoday co-founder Manoj Agarwal and DelightLoop CEO Pinkesh Shah on what customer delight really means, and how to measure whether you are creating it.

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