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Stories of Delight · Episode 4 · 9:21

Tapojoy Chatterjee on delight as a competitive advantage

  • Tapojoy ChatterjeeVP Products, Swiggy
  • Pinkesh ShahCEO, DelightLoop

Swiggy's Tapojoy Chatterjee and Pinkesh Shah on why delight isn't just about making customers happy: it's a competitive advantage, and it starts with personalization.

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